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Conditions Of Use

Payments

Payment of the delivery can be made by advanced payment or PayPal. We recommend payment by PayPal for our foreign customers, since this is the most simple, fastest and most comfortable solution.

You agree


that all necessary data will be recorded in our computer system, and will not be disclosed to third parties

Claims and exchanges

To satisfy our customers completely, claims and exchanges of any other kind will be accepted within 4 weeks of invoice date. Please put the invoice, or even better a copy of the invoice, into the shipment. We cannot accept returns of certain goods, including CD,DVD,VHS tapes or vinyl records that have been opened (taken out of their plastic wraps). If company discount is claimed during the revocation period of a membership order, the right of revocation of the annual membership is also left out. We will accept returns only if all postal charges are paid by sender. Audio-visual products will not be replaced unless there is a defect in the production. So please give a short explanation for returning the goods. Discrepancies between the colour of the pictures on the webshop and the colour of the delivered products are results of a technical process and do not present any defect.
Usually we deliver your order within 7 days (within Germany). We will do our best to deliver all items of your order to you at the same time,  so that you do not have to wait long for an article to arrive. However, the mail delivery service needs time to get the package to you. Therefore, please keep in mind that we do not have any influence on that.
We are always trying hard to deliver in the shortest possible time, but around Christmas or when a new album is released deliveries may take a little longer than usual. Please do not instantly send hate mails, we are trying really hard to "get it done"...!!!

Address:

Amando Reinhardt
Raiffeisenstrasse 13
56220 Urmitz / Germany

You`ll receive a cheque about the order value and, in case of a justified return, also of the postal charges.

Defective shipments

Make sure that you accept only undamaged parcels from the postal service; in case of doubt, open it in the presence of a postman. Never accept damaged parcels !!, because by doing so, you´ll show the will to accept damaged goods. If there are problems or discrepancies, please write down the name of the postman.

Returns / Rescission of contract


We will only refund the postal charges for the return after receipt of the goods, if you revoke the contract of sale in written form (via e-mail or postal letter) within 14 days after receipt of the goods and only if the gross value of the order amount exceeds 40 EUR. The postal charges are either credited back to the credit card used for the purchase or via international bank remittance.
Our shipment fees will not be refunded, unless the returned good/goods is/are subject to implied warranty.

Complaints

A full refund of the purchase price cannot be claimed if the value of the good is reduced by signs of use which exceeds the usual examination of the good (e. g. washed and dried clothes, opened protection films of CD's and DVD's, spots and stains, etc.), by signs of destruction or any other circumstances the customer is responsible for. The delivered goods can only be used for examination and have to be returned unwashed, with the original label and inside the original package.

Further claims are excluded.

Prices


Special offers are only valid as long as they are in stock. We reserve the right to change the prices if necessary, alterations and mistakes subjected.

Redistribution of items for commercial purposes

You agree contractually to purchase the ordered items exclusively for private purposes. This agreement is in effect for all items offered through Amando Reinhardt and applies especially to special offers. Any redistribution of items for commercial purposes or in a commercial manner is restricted by law. In particular it is prohibited to distribute items in a commercial or mercantile manner by selling them to a third-party or [through] non-authorized commercial sellers by means of internet auctions or by non-authorized online-shops. Amando Reinhardt reserves all rights that may arise in relation to a breach of the preceding agreement. Furthermore, Amando Reinhardt reserves the right to cancel all goods that are not yet delivered and/or decline any future order in the event of an infringement of the agreement by the buyer.

The private, non-commercial sale of the purchased item is permitted without restriction.

Miscellaneous

These order conditions are valid for all orders. By sending your order, you accept these conditions. We are not [able/responsible?] for the suitability of our products for a particular purpose. You have to inspect the products immediately after delivery. All delivered articles remain the property of Amando Reinhardt until they are paid completely. If one of the above mentioned stipulations becomes invalid, all other stipulations will still be valid. All conditions and moreover all contracts of sale are subjected to German law.

  •   ll deliveries are subject to the above terms of delivery.
     
  •  All data necessary for delivery and processing are stored by our EDP department and we assure that they will not be handed over to any third party
     
  • We assure our goods to be free of manufacturing or material defects or errors. We are not responsible for any misuse of our articles for purposes intended by the customer. The customer is obliged to check the goods for defects immediately after delivery.
     
  • Special offers are only valid while supplies last.
     
  • All prices are in Euro and are subject to change. The sum total in your shopping cart as well as the prices displayed on our help site are shown in Euro. This also applies to our terms of delivery. Changes in prices, errors and omissions excepted.
     
  • The delivered goods remain our property until fully paid for.
     
  • The information on this website is protected by copyright. Reprints or even extracts must be authorized by the publisher.
     
  • All image rights belong to the Amando Reinhardt - Any unauthorized use is not permitted.
     
  • In case one of the above mentioned regulations loses its validity, the validity of the other regulations will not be affected. Instead of the invalid regulation a valid regulation which resembles the economic purpose and the intention of the invalid regulation has to come into effect.
     
  • These regulations - as well as any contract for sale based on these regulations - are subject to German law.


Amando Reinhardt
Raiffeisenstrasse 13
56220 Urmitz / Germany

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